GAINWARD : 3 Years - Replacement Warranty.
HIS : 3 Years - Replacement Warranty.
RAPOO : for Keyboard,Mouse 3 Years - Replacement Warranty.
for Audio Solution 2 Years - Replacement Warranty.
EDIMAX : 3 Years - Warranty.(not by Savera)
(for accessories and adaptors 6months)
TTESPORTS : for Gaming Headset,Keyboard,Mouse 2 Years - Replacement Warranty.
for Mouse-pad and Accessories 1 Years - Replacement Warranty.
THERMALTAKE : for Computer Case 3 Years - Replacement Warranty.
for Case Fan,Liquid Cooling System,LCD Display,Power Supply 2 Years - Replacement Warranty.
LUXA2 : for Mobile Holder,Laptop Cooler,Lift,Enclosure,Data connect,Power Solution 2 Years - Replacement Warranty.
for Keyboard(BT),Audio Solution,Accessories 1 Years - Replacement Warranty.
*FOR PRODUCT SALE FROM CROMA- Customer should contact to nearest Croma branch for replacement.
Warranty periods and warranty services are intended as a guide only and variations may occur. The warranty period applies from the date of purchase by the first customer and is transferable only between end-users.
The warranty covers manufacturing defects only. Please note that this does not include consumables items such as batteries, bulbs, and ink cartridges unless listed by Manufacturers Warranty Card.The liability of Manufacturer (or its appointed maintenance agent) is limited to the cost of repair and/or replacement of the product under warranty. The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, and tampering or incorrect adjustment. It is invalidated if unauthorized persons carry out any alterations and/or repairs. Also, the warranty is invalidated in the following cases:
To obtain technical assistance or to book a service/repair to your product under warranty, please contact our customer care centre.
- For the repair of a domestic product used in a commercial environment
- For repair due to incorrect installation in your home
- For repair to any product where the serial number has been removed
- Where any ancillary equipment not furnished or recommended by Manufacturer causes problems or damage that is attached to or used in connection with the product.
To assist our customer service team, please have your model number, serial number and date of purchase ready when calling.